At PureDesiFoods, your satisfaction is our priority. We ensure quality and authenticity in every product. However, if you’re not satisfied, we’re here to help.

Return Window:

You may request a return or exchange within 7 days of receiving your order if:

  • The product is damaged, defective, or incorrect

  • The product is unused, unopened, and in its original packaging

Non-Returnable Items:

  • Opened or used products

  • Perishable goods (e.g., herbs, spices) unless damaged or spoiled

  • Sale or promotional items

How to Request a Return:

  1. Email us at info@puredesifoods.com with your order number and images (if needed).

  2. Our team will verify and guide you through the return/exchange process.

  3. Once approved, you can send the item back to our return address.

Exchange:

  • Exchange will be possible within 7–10 business days after receiving the product and inspecting the returned product.